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Troubleshooting the Alcatel Speed Touch Home Modem
 
Configure TCP/IP Windows XP
  Ethernet cards using a static IP assignment
 
Access the Network Properties inside the control panel
 
 
Then right click on the LAN Icon and go to its properties which shows the NIC or Ethernet card settings.  There should only be one of these,
as we only support 1 NIC in a computer.
 
 
Then go to the TCP/IP Properties Window and configure it with the static IP assignment.
Be sure you click the "OK" button on the bottom of both open network windows.
 
 

Then ensure the LAN icon shows "enabled" and it does not have a red X on it.
 
Like This:
 		 Not This:
 
If everything is OK so far.....next you will need try the ping test to the newly assigned gateway IP address 10.0.0.138
Go here for more instructions on how to ping.
 
Alcatel Speed Touch Home Modem Interface
- Troubleshooting Links -
Configuring TCP/IP
98 - ME - 2000 - XP
You can also use our Windows XP emulator for more screenshots and a working XP interface to explore by clicking here.
Windows XP Emulator

 

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Last modified: 09/15/02